Good healthcare, done honestly.
We are a small team of doctors, coaches, and mentors who believe healthcare should fit around people, not the other way around.
Why we exist
Our aim is simple. We want to make healthcare accessible and convenient for people. That sounds obvious, but it is genuinely not what the current system is set up to deliver, and that is not a criticism of the NHS. Both Gwyn and Chris still work within the NHS and have enormous respect for the people who keep it running. But the pressure it is under is real, and the knock-on effects for patients are real too.
A lot of things that end up taking half a day out of someone's life, the travel, the waiting room, the rushed ten minute slot, could be dealt with in ten minutes remotely. A prescription review. A follow-up. A question you have been putting off asking because the process of getting an appointment felt like too much effort. We want to remove that friction.
We also want to empower people to actually use healthcare rather than put it off. Too many people tolerate things that do not need to be tolerated, simply because access feels hard. We want to change that.
And for the things that do need more time, like an ADHD assessment or a proper conversation about something that has been worrying you, we want to make sure you actually get that time. Not a seven minute appointment where you feel like you are being moved along and you have only had chance to mention one of the three things you actually came in for. We do not limit you to one issue per appointment. If you have got three things on your mind, we would rather you told us all three.
What we actually stand for
Everyone promises you the world. Everyone says they are different. And honestly, we get it, that is just how these things tend to be written.
The truth is, what we are offering is not some new groundbreaking medical treatment. It is just about doing right by people. Making healthcare accessible. Giving people the time to talk about all of their issues, not just the one they squeezed into the appointment. Not being rushed into decisions or treatment plans. And ultimately, providing a service that makes you want to tell your friends about it.
That is it. That is the whole thing. Here is what that looks like in practice.
Doing right by people
We are not offering some new groundbreaking treatment. We are just trying to do right by people. That means giving you the time, the honesty, and the access that good healthcare actually requires.
No pressure, ever
We will never rush you into a decision or push you down a treatment path you are not comfortable with. You get the time to think, ask questions, and decide what is right for you.
Transparency
Our prices are published. If something is outside our remit we will tell you straight away, and point you in the right direction without charging you for it.
High standards
GMC registered. NHS standard software. Evidence based practice. We hold ourselves to the same standards we would expect from any service we used ourselves.
Dr Gwyn
GP with Extended Role
ADHD & Non Surgical Aesthetic Medicine
Diploma in Neurodiversity in Adolescents & Adults
Diploma of the Royal College of Obstetricians & Gynaecologists
RCGP
Non-surgical aesthetic treatment, The Harley Academy
Gwyn is a GP with an extended role in ADHD and non surgical aesthetic medicine, and a genuine passion for women's health. She continues to work as an NHS GP in Norfolk, and that day to day NHS experience is a big part of what informs how BGM Medical is run.
It was her time working in the NHS that first made her want to set up something like this. She saw, over and over again, how long patients were waiting for neurodiversity assessments, minor operations, joint injections, and other procedures that are not complicated in themselves but just cannot get prioritised within a system that is stretched to its limit. Months and sometimes years of waiting for things that could genuinely be sorted relatively quickly.
What really stayed with her were the patients she saw who, once they finally got a diagnosis and were put on the right treatment, seemed to turn a corner in almost every area of their life. Not just their health, but their work, their relationships, how they felt about themselves. She can think of specific patients where getting that answer changed everything for them. That is not something you forget. And it is a big part of why she wanted to do this, because the things we offer here can genuinely be life-changing for people. Not in a marketing sense. In a real, tangible, this-person-is-doing-better sense.
Her work in aesthetic medicine brought its own insight too. She noticed that neurodiverse patients often had very different experiences with cosmetic treatments. Not because anything went clinically wrong, but because the process itself, the environment, the pace, the sensory side of things, had not been thought about with their needs in mind. Gwyn is committed to changing that.
She has a strong interest in the way neurodiversity intersects with women's health, particularly around how conditions like ADHD can present very differently in women and across different life stages, and how many women go undiagnosed for years as a result.
Outside of work, Gwyn lives in Norfolk with her two dogs. She enjoys the gym and long walks, usually with the dogs involved in both.
Dr Chris
Doctor
Anaesthetics, Neurodiversity & Pre-Hospital Emergency Care
Diploma in Neurodiversity in Adolescents and Adults
Diploma in Immediate Medical Care
Dr Chris is a doctor with a background in anaesthetics, pre-hospital emergency care, A&E and general practice, but his main professional focus now is neurodiversity and ADHD. He has completed additional postgraduate training in this area, including a Diploma in Neurodiversity in Adolescents and Adults, and is passionate about making assessment and support feel thoughtful, practical and genuinely helpful. He has also contributed to national work on emergency obstetric care in the pre-hospital setting, has published in medical journals, teaches as an Associate Tutor at the University of East Anglia, and has been awarded a Chief Executive Officer commendation by the ambulance service for his care.
This work is deeply personal to him as well as professional. Chris was diagnosed with ADHD and autism in his 30s, and that late diagnosis led to many important changes in his own life. It gave him a very real understanding of how much the right explanation, the right support and the right treatment at the right stage of life can matter. He does not take that lightly. He firmly believes neurodiversity can be a huge strength, but that people need the right help to understand it, work with it and build a life around it. His aim is to help people do exactly that, with care that feels kind, clear and genuinely individual.
Coaches and mentors
Beyond our clinical team, we have coaches and mentors who work with our patients as part of a joined-up approach to support. These are not people who have simply read a book on the subject. They bring real, lived experience and have mentored at a national level.
For a lot of people, particularly those navigating a new ADHD or neurodiversity diagnosis, the clinical piece is just one part of the picture. Understanding what that diagnosis means for your day to day life, your work, your relationships, and your sense of self is often where the most meaningful change happens. That is where our coaching and mentoring comes in.
We believe that having the right support around you makes all the difference, and we want to make sure that what we offer reflects that.
A neuroaffirmative practice
We are a proudly neuroaffirmative practice. We tailor the way we communicate, how we structure appointments, and how we follow up to work for people whose brains work differently. If there is anything we can do to make things easier, please just tell us. We genuinely mean that.
The whole point is that you should leave feeling like you actually got something from it. Not like you got through it.
Book an appointmentAll BGM Medical practitioners are fully registered with the General Medical Council (GMC). We use the latest NHS and UK legal compliant software for all patient records and communications. All data is fully encrypted and stored in accordance with UK GDPR and NHS data security standards.